To place a refund, or plan upgrade/downgrade request for an order placed with Imajely  , You would need to contact us via email at support@imajely.com and https://app.imajely.com/resource/support .

Please mention your purchase email address in your request and provide a reason for your request in order to speed up your refund process.

Your request will be reviewed within 3-5 days standard response period and we will notify you via email of the results. We reserve the right to extend the standard response time in exceptional cases with prior notice to you.

Your purchase is safe and secure as long as you read, agree, and accept the following terms and conditions mentioned below: After your 30 Days, the money-back guarantee is over, we cannot process your refunds whether you have used the product or not.

Your purchase is protected by 30 days of trial time, during which you should be checking and testing the product. After this time period is over, refunds can’t be requested.

Last update: November  7 th, 2023
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